A: Yes, we provide samples. Please inform us of your specific requirements, and our team will quote and assist you with the ordering process.
Q: What are your payment term and delivery time?
A: We accept TT, Paypal, Western Union and Credit card. Conventional products are delivered in 3-7 working days, and customized products are adjusted according to requirements.
Q: Can I be your distributor?
A: Yes, we welcome global distributors and provide comprehensive support. Please contact our official team for details.
Q: Do you have any certificates?
A: Yes, we have ISO9001:2015, CE, TUV, SGS, API 6D, API 607 certifications and more than 20 independent patents.
Q: What are your main products?
A: We focus on valves and actuators, including split-body trunnion ball valves, butterfly valves, check valves, gate valves, globe valves and other products.
Q: What is the quality of the product?
A: We comply with API 6D, GB/T standards, strictly control quality, and support third-party inspection.
Q: What is the payment method?
A: We provide T/T, D/P and L/C. You can choose according to your actual situation.
Q: What is the delivery period?
A: In-stock products are shipped in 3-5 days; customized products take 7-30 days; urgent orders can be expedited.
Q: What is the packaging?
A: We use foam bag + Plywood Case to ensure transportation safety.
Q: Does your company have independent R&D and mold development capabilities?
A: Yes, we have an independent R&D center and professional team, capable of independent mold development and product optimization.
Q: Can you provide on-site technical training?
A: Yes, we can send trainers to provide on-site training for key customers and large projects.
Q: Do you provide after-sales service and technical support?
A: Yes, we have a professional after-sales team, providing on-site guidance, maintenance and 24-hour technical response.
Q: What is the warranty period?
A: The standard warranty period is 12 months, and extended warranty is available for key projects.
